Customer Service Representative, Business Client Relations

Job overview

The Customer Service Representative, Business Client Relations role is onsite in Sharon, MA, with a Monday–Friday schedule. Compensation is $47,000–$52,000 per year, with additional earning potential through sales commissions. Safeguard serves New England businesses with print, promotional products, branded apparel, and marketing solutions. The representative guides business customer projects from quote through delivery, resolving questions and coordinating orders to support strong, lasting client relationships. The role combines customer service, product research, project coordination, and recommendations tailored to customer needs.

What you'll do

• Build long-term relationships with business customers
• respond to inquiries by phone and email
• prepare quotes, research products, and recommend solutions
• coordinate projects from request through delivery
• process orders with suppliers and teammates
• resolve customer questions
• recommend additional products and solutions.

What we're looking for

Skills & competencies

customer service

client relations

b2b

sharon ma

safeguard

monday–friday

full-time

inside sales

account coordination

project coordination

print products

promotional products

$47k–$52k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Holiday pay, 401(k) and matching, paid time off, training and development, and advancement opportunities.

Why this role

The posting describes a Monday–Friday role outside a traditional call-center or retail environment, with a client relations career path and potential sales commissions.

About the employer

Safeguard is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.