Front Office Associate

Job overview

The Front Office Associate role is an onsite position located in Rockwall, TX. Compensation is not specified for this role, which supports the administrative operations of the Ideal Dental team. This role exists to provide a welcoming first impression for patients and ensure the efficient daily operation of the dental office. The associate manages appointment scheduling, coordinates financial agreements, and maintains an organized environment to support high-quality patient care.

What you'll do

• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for both the guests and team members.
• Assist with other tasks as needed to support the office and team.

What we're looking for

Skills & competencies

full-time

day shift

rockwall tx

ideal dental

front office

customer service

dental

administrative

no on-call

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance, discounted dental benefits for employee and family, paid holidays, Paid Time Off (PTO), 401K, and employee scholarship program.

Why this role

Clinician-founded and clinician-led dental group with a focus on patient-centered care.

About the employer

Ideal Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.