Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Austin, TX, with compensation of $50,000–$60,000 per year, with higher earnings available through commissions, bonuses, and incentives. Marijane Billington’s agency focuses on protecting customers and supporting its local community. The representative strengthens client experiences by resolving inquiries, coordinating with agency colleagues, and anticipating community members’ needs. The role also supports agency growth through relationship-building, insurance guidance, lead generation, and appointment coordination.

What you'll do

• Build customer relationships and follow up to support satisfaction
• guide clients through insurance options using a needs-based approach
• generate leads
• coordinate appointments
• market products and services
• resolve customer inquiries and coordinate with agency team members.

What we're looking for

Skills & competencies

customer relations representative

austin tx

marijane billington state farm agent

full-time

customer service

insurance options

client relationships

lead generation

appointment coordination

$50k–$60k

commission and bonuses

spanish preferred

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) after one year, health insurance, paid time off, training and development, performance bonuses, flexible schedule, and advancement opportunities.

About the employer

Marijane Billington - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.