Director of Operations, Island Oaks RV Camping Resort

Job overview

The Director of Operations, Island Oaks RV Camping Resort is an onsite role in Jacksonville, FL. Compensation is not specified. The position leads resort operations across guest services, reservations, housekeeping, maintenance, food and beverage, recreation, retail, events, safety, and security. The director coordinates department leaders, operating standards, guest experience, staffing, compliance, and financial performance to keep resort operations efficient and aligned with service standards and strategic goals.

What you'll do

• Lead daily resort operations and department leaders
• establish procedures and service standards
• coordinate operational meetings
• monitor guest satisfaction and resolve escalated concerns
• oversee housekeeping, food and beverage, maintenance, grounds, facilities, and safety
• manage budgets, forecasts, costs, and revenue performance
• recruit, coach, and retain staff
• oversee compliance, risk management, inspections, and continuous improvement.

What we're looking for

Skills & competencies

director of operations

resort operations

hospitality

guest experience

team leadership

housekeeping

food and beverage

facilities management

financial management

jacksonville fl

ndm hospitality services

Work arrangement

• Weekend coverage required

Why this role

Executive oversight spans multiple resort departments, including RV resort and campground operations.

About the employer

NDM Hospitality Services is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.