Shift Leader

Job overview

The Shift Leader role is onsite in Benton Harbor, MI; compensation is not specified. The position supports a Jersey Mike’s restaurant focused on quality subs, customer service, and community involvement. The shift leader helps the management team run the location by coaching staff, maintaining food and service standards, handling cash, enforcing procedures, and leading a crew. The role contributes to consistent restaurant operations and a positive customer experience.

What you'll do

• Coach staff in customer service
• produce high-quality food
• handle cash
• complete training
• develop team members
• enforce policies and procedures
• participate in marketing initiatives
• build sales
• maintain cleanliness and sanitation
• serve as key holder
• open and close the store
• prepare bread and food
• lead a crew of 2–5
• slice ingredients.

What we're looking for

Skills & competencies

jersey mike’s

benton harbor mi

shift leader

restaurant operations

customer service

food preparation

cash handling

key holder

opening and closing

crew leadership

38–40 hours per week

Work arrangement

• Weekend coverage required

Why this role

Key-holder role with responsibility for opening and closing and leading a crew of 2–5; expected workweek is 38–40 hours.

About the employer

31081 Jersey Mike's Benton Harbor is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.