Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is an onsite position located in Pflugerville, TX, with a salary range of $45,000–$65,000 per year. This role supports the Todd Durflinger - State Farm Agent team in delivering exceptional customer experiences and managing insurance policy inquiries. The role exists to provide high-quality service to community members by assisting with policy updates, claims processing, and maintaining accurate records. It contributes to the agency's growth by ensuring customer needs are met with empathy and professional attention to detail.

What you'll do

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

full-time

day shift

pflugerville tx

state farm

customer service

insurance

onsite

no degree required

performance bonus

401(k)

$45k-$65k

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance bonuses, paid time off, training and development.

Why this role

License reimbursement, 401(k), performance bonuses, and opportunities for advancement.

About the employer

Todd Durflinger - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.