Hotel Front Desk Associate

Job overview

The Hotel Front Desk Associate role is onsite in Charlotte, North Carolina, and pays $16–$17 per hour. The Residence Inn in the Piper Glen/Ballantyne area is hiring a full-time associate to serve as guests’ first point of contact. The associate registers and welcomes guests, manages reservations, answers questions about the hotel, and coordinates with other hotel staff to fulfill guest requests. The role helps create a pleasant and memorable stay through responsive, courteous service.

What you'll do

• Register, process, and greet guests
• manage reservations
• provide information about rooms, rates, amenities, and the hotel
• respond promptly and courteously to guest requests
• coordinate with courtesy van staff, housekeeping, reservations, and maintenance
• explain payment methods and verify credit card data.

What we're looking for

Skills & competencies

hotel front desk associate

charlotte nc

residence inn piper glen

full-time

7am–3pm

3pm–11pm

weekend availability required

guest services

reservations

customer service

$16–$17/hr

daily pay access

Work arrangement

• Weekend coverage required

Benefits & perks

• Daily pay access to up to 50% of earned wages after every shift.

Why this role

Flexible availability for 7am–3pm or 3pm–11pm shifts; weekday and weekend availability required; daily pay access of up to 50% of earned wages after each shift.

About the employer

Residence Inn Piper Glen is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.