Customer Service Representative

Job overview

The Customer Service Representative is an onsite role based in Allentown, PA, with compensation not specified. This position supports Spectrum Vascular by managing customer inquiries and processing orders for vascular access solutions. This role exists to provide concierge-level service to hospital and clinical partners. By monitoring electronic order fulfillment systems and collaborating with internal teams, the representative ensures accurate and timely service while fostering positive customer relationships.

What you'll do

• Manage customer inquiries, process orders via email/phone/electronic systems, monitor EDI order fulfillment, enter account information, process returns, and collaborate with internal sales and logistics teams.

What we're looking for

Skills & competencies

full-time

day shift

allentown pa

customer service

vascular

medical device

order processing

edi

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified.

Why this role

Focuses on vascular access solutions and EDI order processing.

About the employer

Spectrum Vascular is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.