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Business Growth Field Trainer

CaptionCall, LLC · Harrisburg, PA · CaptionCall business growth and field training

Employment type

Full-time

Work setting

On-site

Location

Harrisburg, PA

Schedule

Day shift

Posted

Travel

Required

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Job overview

The Business Growth Field Trainer role is based in Harrisburg, PA, with daily driving and 50–75% travel required. Compensation is not specified; the posting notes possible incentive compensation. The role promotes CaptionCall’s phone and service, supporting the company’s mission to improve communication access for Deaf and hard-of-hearing people. The trainer develops provider and educator relationships, identifies opportunities to introduce the service, and installs and troubleshoots phones. Customer training, service calls, and accurate account records help customers and healthcare professionals use CaptionCall services effectively.

What you'll do

  • Create installation-generation activities in identified channels
  • attend trade shows, events, and corporate events as assigned
  • recommend ways to expand business reach
  • promote CaptionCall service
  • complete assigned service calls
  • install and troubleshoot phones
  • train customers on phone use and features
  • maintain CRM records
  • submit reports and interaction feedback
  • maintain equipment and marketing supply inventory
  • coach and mentor other department positions.

What we're looking for

Skills & competencies
business growth field trainer
captioncall
field training
customer education
phone installation
troubleshooting
healthcare professionals
harrisburg pa
50–75% travel
daily driving
captioncall service
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid vacation, sick time, and holidays
  • 401(k) with 6% match and immediate vesting
  • medical, dental, and vision plans
  • Employee Assistance Program
  • learning and career development opportunities.

Why this role

Travel requirement is 50–75%; daily driving is required. A valid driver’s license, good driving record, and reliable licensed and insured vehicle are required. Evening and weekend work may be needed.

About the employer

CaptionCall, LLC is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.

Additional details

Industry sector
54
Industry
All Other Professional, Scientific, and Technical Services
Occupation code
13-1151.00
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