Customer Service Representative — Weekend Shift
Employment type
Full-time
Work setting
On-site
Location
Florence, SC
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative — Weekend Shift role is onsite in Florence, SC; compensation is not specified. The position supports Associates Asset Recovery’s customer service operations. The representative handles incoming calls and customer accounts, provides accurate information, resolves complaints, and follows up to ensure issues are addressed. The role helps maintain customer relationships while meeting service and call-handling targets.
What you'll do
- Manage incoming calls
- generate advanced leads
- assess customer and driver needs
- provide accurate information
- meet sales targets and call quotas
- resolve complaints and follow up
- maintain interaction records and account documents
- follow communication procedures and policies.
What we're looking for
- Skills & competencies
- customer service representativeweekend shiftflorence scassociates asset recoveryincoming callscustomer accountslead generationcomplaint resolutioncall handlingsales targetshigh school diploma
- Work arrangement
- Weekend coverage required
About the employer
Associates Asset Recovery is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 9d63cd73-688a-4580-a1de-9db9df6f6d13