Medical Office Assistant

Job overview

The Medical Office Assistant role is hybrid, based in Aurora, IL, with three days per week at the Aurora health center and two days floating to regional locations. Pay is $17.50–$18.80 per hour. Aunt Martha’s works to expand equitable access to healthcare and wellness services. The role provides frontline administrative support that helps patients access care and keeps health center operations organized. It manages registration, scheduling, insurance and payment processes, and patient communications across the assigned regional sites.

What you'll do

• Provide administrative support to patients, visitors, staff, and health center operations
• work three days weekly at the Aurora base and float two days to regional locations including Carpentersville, Woodstock, and Joliet West
• register patients in the EHR and ensure forms and data are complete
• verify insurance eligibility and income and upload documentation
• refer uninsured or underinsured patients to enrollment specialists
• answer and route calls and document interactions
• schedule, reschedule, and cancel appointments
• conduct reminder and follow-up calls
• process checkouts, payments, receipts, claims, and follow-up visits as directed
• complete daily administrative tasks and eligibility reviews
• reconcile cash and close batches
• process medical record requests
• collect and distribute mail.

What we're looking for

Skills & competencies

medical office assistant

patient registration

appointment scheduling

insurance verification

electronic health records

front office

healthcare administration

regional float

aurora il

carpentersville

woodstock

joliet west

$17.50–$18.80 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• disability and life insurance
• paid vacation, sick days, and holidays
• retirement plan
• Employee Assistance Program
• employee discounts.

Why this role

Requires a high school diploma or GED, at least one year of customer service experience, and reliable transportation for regional floating. Bilingual English/Spanish skills are a plus.

About the employer

AUNT MARTHAS HEALTH AND WELLNESS INC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.