Business Services Customer Service Representative

Job overview

The Business Services Customer Service Representative role is onsite in Des Moines, IA, with pay of $24–$30 per hour. Compensation is specified as an hourly range; the posting describes the company’s customer service team but does not state a broader mission. The representative handles customer inquiries and requests, documents interactions, resolves or escalates concerns, and contributes to individual and team service goals through clear communication and organized follow-up.

What you'll do

• Receive inbound calls and emails
• identify customer needs, gather relevant information, and provide solutions
• build rapport
• document interactions
• meet personal and team quotas
• and attend training to maintain current skills and knowledge.

What we're looking for

Skills & competencies

customer service representative

r rogers llc

des moines ia

full-time

inbound calls

email support

customer relations

issue resolution

customer documentation

team quotas

training

$24–$30 per hour

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health, dental, and vision insurance, paid time off, company parties, and career growth opportunities.

About the employer

R Rogers LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.