Luggage Agent — Resort

Job overview

The Luggage Agent role is onsite in Orlando, FL. Compensation is not specified. The role supports resort guest experiences by handling luggage designated for airport transportation and providing guest service from arrival through departure. The agent receives, verifies, scans, sorts, and processes luggage for transfers, ensuring baggage and documentation are accurate and items are handled safely. Timely coordination with drivers, dispatchers, and teammates helps meet transfer schedules and maintain secure, organized operations.

What you'll do

• Receive, verify, scan, and process luggage for airport transfers
• load and unload luggage from company vehicles
• sort luggage by resort, airline, flight schedule, and destination
• verify baggage tags and documentation
• report missing, damaged, delayed, or untagged luggage
• maintain staging and loading areas
• follow TSA, airport, company security, and safety procedures
• care for and return operational equipment
• perform repetitive lifting, carrying, pushing, and pulling
• collaborate with drivers, dispatchers, and team members.

What we're looking for

Skills & competencies

luggage agent

resort

luggage handling

airport transfers

baggage scanning

baggage sorting

guest service

orlando fl

bagcheck

tsa procedures

luggage loading

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental, health, life, and vision insurance
• employee assistance program
• flexible schedule
• referral program.

Why this role

High school diploma or equivalent preferred; bilingual English/Spanish preferred; benefits include insurance, 401(k), and flexible scheduling.

About the employer

Bagcheck is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.