Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Homestead, FL, with pay of $18–$22 per hour. The position supports an independent State Farm agent’s insurance business. The role helps reinforce the agency’s growth by responding to customer needs, maintaining accurate interaction records, and coordinating with other agent team members. It also supports customers and community members through follow-up, appointment scheduling, calls, and paperwork.

What you'll do

• Establish and follow up on customer relationships, answer inquiries and requests, maintain accurate records of customer interactions, make appointments, return calls, and process paperwork.

What we're looking for

Skills & competencies

customer service representative

homestead fl

state farm agent

full-time

$18–$22/hr

insurance services

customer relationships

customer inquiries

appointment scheduling

call handling

paperwork

bilingual

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, health insurance, paid time off, and training and development.

Why this role

The posting lists a Customer Service License 440 and bilingual ability among the qualifications.

About the employer

Aixa Trespalacios - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.