Front Desk Receptionist

Job overview

The Front Desk Receptionist works onsite in Jackson, MS. Compensation is described as per the current pay scale, with no numeric amount specified. The role supports Hope Neurological Medical Services and its affiliates in delivering patient-centered neurological and primary care. As the clinic’s first point of contact, this receptionist coordinates front-office activity and patient flow so patients, visitors, and callers receive an organized, professional welcome. The role supports clinical care through scheduling, records and insurance administration, payment processing, and communication with the care team.

What you'll do

• Greet and check in patients and visitors
• verify demographics, insurance, and referrals
• collect payments
• schedule appointments and follow-ups
• manage appointment reminders and changes
• answer and direct calls
• update electronic health records
• verify authorizations
• maintain confidentiality
• support records and billing processes
• coordinate with clinical staff.

What we're looking for

Skills & competencies

front desk receptionist

medical receptionist

clinic support

patient check-in

appointment scheduling

electronic health records

insurance verification

patient services

onsite

jackson ms

hope neurological

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Collaborative work environment and opportunities for growth are stated
• no specific benefits list is provided.

Why this role

On-site clinic role; bilingual ability is a plus; supports neurological, concussion management, brain health, and trauma recovery services.

About the employer

Esperanza / Hope Neurological Medical Group is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.