Technical Support Specialist 1, Energy Management Systems
Employment type
Full-time
Work setting
On-site
Location
Birmingham, AL
Schedule
Rotating shifts
Posted
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Job overview
The Technical Support Specialist 1, Energy Management Systems role is onsite in Birmingham, AL. Compensation is not specified. The position is part of a contracted 24/7/365 support staff serving energy management systems. The role monitors SCADA and related systems, resolves and coordinates technical issues, and communicates system events to customers and support teams. Its work helps maintain system availability and support business continuity and disaster recovery operations.
What you'll do
- Monitor primary SCADA and ancillary systems for health and availability
- resolve frontline problems and coordinate repairs with EMS and other personnel
- notify key customers about outages and events affecting critical systems
- track and document cases through completion
- monitor and support business continuity and disaster recovery systems
- follow change-management, knowledge-based, and access procedures.
What we're looking for
- Skills & competencies
- technical support specialist 1energy management systems4p consultingbirmingham alscada monitoringapplication diagnosticsfrontline supportcritical infrastructurebusiness continuitydisaster recoveryrotating shifts8- or 12-hour shiftsnights, weekends, and holidays
- Work arrangement
- Weekend coverage required
Why this role
The posting describes rotating 8- or 12-hour shifts between days and nights, including nights, weekends, and holidays.
About the employer
4P Consulting Inc. is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 9ccbb9cc-84cc-4761-a532-7e527d29724b