Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member is an onsite, full-time role in Pittsburgh, PA. Pay is $40,000–$60,000 per year. Anthony Hunt’s State Farm agency serves customers and participates in community events in Pittsburgh’s Lawrenceville neighborhood. The role provides a welcoming first point of contact, coordinates appointments and communications, and supports customer records and administrative work. By following up on customer needs and identifying opportunities to discuss insurance options, the representative helps the agency deliver service and support its customer relationships.

What you'll do

• Greet customers in person and by phone and direct them to appropriate team members
• manage appointment scheduling and office communications
• assist with incoming inquiries and customer records
• speak with prospective and existing customers and identify opportunities to offer insurance options
• provide customer service and follow up on needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

customer service representative

receptionist

state farm agent team member

insurance agency

customer records

appointment scheduling

pittsburgh pa

lawrenceville

anthony hunt state farm agent

$40k–$60k

full-time

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• paid time off
• performance-based bonus
• competitive salary.

Why this role

Reception and customer-service responsibilities combined with customer conversations about insurance options.

About the employer

Anthony Hunt - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.