Patient Access Representative

Job overview

The Patient Access Representative role is onsite in Traverse City, Michigan; compensation is not specified. The position supports patient access and registration at Munson Healthcare. The representative welcomes and directs patients and visitors, gathers and verifies registration information, and communicates clearly about procedures and the hospital environment. Accurate registration and courteous assistance help patients and families navigate care and testing services.

What you'll do

• Greet and direct patients, families, and visitors
• assist with transport or arrange transportation as needed
• obtain and verify patient information for registration
• explain procedures and expectations
• protect confidential medical information
• maintain orderly, stocked work areas
• review department communications
• precept new hires
• perform other duties assigned by PAS leadership.

What we're looking for

Skills & competencies

patient access

patient registration

healthcare

customer service

medical records

munson healthcare

traverse city mi

monday–friday

saturday rotation

daytime schedule

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement, development opportunities, full benefits, paid holidays, paid time off, employee discounts, retirement counseling, wellness resources, and personalized support.

Why this role

Schedule is Monday–Friday, 7:00 a.m.–3:30 p.m., plus one Saturday every four weeks.

About the employer

Munson Healthcare is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.