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Customer Service Specialist

Lights on the Lake · Harpers Ferry, WV · Lights on the Lake guest services

Compensation

$15 – $18 /hr

Employment type

Part-time

Work setting

On-site

Location

Harpers Ferry, WV

Schedule

Day shift

Posted

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Job overview

Customer Service Specialist is an onsite, part-time role in Harpers Ferry, WV; compensation is $15–$18 per hour. The role supports Lights on the Lake’s visitor experience at its event. The specialist welcomes guests, answers questions, shares event information, and resolves concerns so visitors have a positive experience. The position requires outdoor work in cold weather and does not require prior experience.

What you'll do

  • Greet and assist guests
  • answer questions and provide event information
  • resolve customer concerns promptly and professionally
  • maintain a helpful demeanor while working outdoors in cold conditions.

What we're looking for

Skills & competencies
customer service specialist
harpers ferry wv
lights on the lake
part-time
$15–$18 per hour
guest services
event information
customer concerns
outdoor work
cold-weather work
no prior experience required
Work arrangement
  • Weekend coverage required

Why this role

No prior experience is required; outdoor work in cold weather is part of the role.

About the employer

Lights on the Lake is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.

Additional details

Industry sector
71
Industry
All Other Amusement and Recreation Industries
Occupation code
43-4051.00
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