Automotive Service Advisor

Job overview

The Automotive Service Advisor role is full-time and onsite in South Ogden, UT. Compensation is not specified. At Young Mazda Riverdale, the advisor serves as the liaison between customers and service technicians throughout vehicle repairs. The role coordinates appointments, repair estimates, authorizations, and customer updates so customers understand the work and the service department can deliver clear, responsive support. It also helps maintain service information and quality-control processes.

What you'll do

• Schedule service appointments and gather customer and vehicle information
• document vehicle concerns on repair orders
• advise customers on vehicle care and manufacturer-recommended maintenance
• review service history and inspect vehicles to recommend needed service
• prepare written estimates
• monitor repair progress and update customers about estimate or timing changes
• obtain authorization for additional repairs
• maintain service forms, menus, and pricing guides
• explain completed work and charges
• support quality control
• handle appointment and repair-status calls.

What we're looking for

Skills & competencies

full-time

automotive

service advisor

service writer

customer service

vehicle repairs

repair orders

south ogden ut

young mazda riverdale

appointment scheduling

customer communication

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, life, and disability insurance
• paid time off up to three weeks per year
• access to on-site medical options
• employee pricing and family discounts across Young Automotive Group products.

Why this role

Works as the customer liaison with service technicians; full-time benefits include on-site medical options and employee pricing and family discounts across Young Automotive Group products.

About the employer

Young Mazda Riverdale is hiring for this role. Industry: General Automotive Repair. Sector: 81.