Outbound Call Specialist – Service

Job overview

The Outbound Call Specialist – Service role is an onsite, full-time position in South Ogden, UT. Compensation is $15 per hour plus commission and bonuses. The role supports Young Mazda Riverdale’s service team by helping customers arrange service appointments and follow up on maintenance needs. The specialist connects with customers by phone, text, and digital communication, answers inquiries, schedules appointments, and records interactions in CRM systems. The work helps the service team maintain customer satisfaction and meet daily call and service targets.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• respond to customer inquiries
• schedule service appointments
• track interactions and follow-up opportunities in CRM systems
• provide customer service and work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound calls

customer service

service appointments

automotive service

crm systems

customer follow-up

commission and bonuses

south ogden ut

young mazda riverdale

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, life and disability insurance, paid time off up to three weeks per year, access to on-site medical options, and employee and family discounts.

Why this role

Hourly pay plus commission and bonuses; full-time benefits include access to on-site medical options, employee and family discounts, 401(k), insurance, and paid time off.

About the employer

Young Mazda Riverdale is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.