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Licensed Bilingual Insurance Customer Service Representative

Zane Shepherd Financial Srvcs Inc · Plano, TX · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Plano, TX

Schedule

Day shift

Posted

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Job overview

The Licensed Bilingual Insurance Customer Service Representative is an onsite role in Plano, TX, with compensation not specified. This position supports Zane Shepherd Financial Srvcs Inc in providing high-quality insurance services. This role exists to deliver exceptional customer service by answering inquiries, processing policy changes, and identifying additional coverage needs. By building strong relationships and providing bilingual support, the representative ensures customer satisfaction and helps the agency grow through cross-selling opportunities.

What you'll do

  • Perform policy service transactions, answer customer calls/emails, and identify cross-selling opportunities.

What we're looking for

Skills & competencies
full-time
day shift
plano tx
insurance
customer service
bilingual
licensed
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), health insurance, PTO

Why this role

Bilingual (English/Spanish) skills are highly beneficial.

About the employer

Zane Shepherd Financial Srvcs Inc is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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