Spa Experience Guide

Job overview

The Spa Experience Guide role is onsite in Winter Garden, FL. Pay is $16 per hour. The NOW Massage offers a spa-like setting centered on massage therapy and guest relaxation. The guide manages the guest experience and supports smooth boutique operations by welcoming guests, booking appointments, explaining services, and handling payments. Membership, enhancement, and gift card sales help guests learn about available offerings while supporting the studio’s services.

What you'll do

• Provide service to guests and team members
• greet and check in guests
• promote enhancements, memberships, and gift cards
• educate guests about services and retail offerings
• book, edit, and cancel appointments
• open and close the boutique
• resolve guest issues
• maintain guest areas
• collaborate with leadership.

What we're looking for

Skills & competencies

spa experience guide

winter garden fl

full-time

$16/hour

the now massage

guest experience

appointment booking

massage services

membership sales

gift cards

retail offerings

boutique operations

guest service

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, free food and snacks, free uniforms, paid time off, health benefits including vision and dental, 401(k) matching contributions, employee assistance program, and career growth opportunities.

Why this role

Guest-facing role combining appointment coordination, service education, and sales of enhancements, memberships, and gift cards.

About the employer

The Now Massage Winter Garden is hiring for this role. Industry: Other Personal Care Services. Sector: 81.