Customer Service Representative, City Utility Services

Job overview

The Customer Service Representative role is onsite in Lebanon, MO, paying $19.32 per hour. The City of Lebanon role supports utility services, including electric, sewer, and water. The representative processes payments, handles utility service requests, supports customers with account questions and programs, and helps prepare documents for licenses, permits, and inspections. Accurate account information and responsive service help residents access essential city utilities.

What you'll do

• Process payments and manage delinquent accounts
• provide information about alternative payment options
• handle utility service requests
• assist with documents for licenses, permits, and inspections
• support customers with accounts, services, and programs.

What we're looking for

Skills & competencies

customer service representative

utility services

payment processing

customer accounts

electric utilities

water utilities

sewer services

lebanon mo

city of lebanon

full-time

$19.32 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions competitive pay and excellent benefits without specifying benefit details.

Why this role

The posting requires a high school diploma or equivalent, attention to detail, organizational skills, and confidentiality with customer information.

About the employer

City of Lebanon is hiring for this role. Industry: Executive Offices. Sector: 92.