Counter Sales Associate – Santa Fe Branch

Job overview

The Counter Sales Associate role is onsite in Santa Fe, NM, with pay of $20–$22 per hour plus commissions. Johnstone Supply is an HVAC/R wholesaler serving customers through branches in New Mexico, Arizona, and Colorado. The associate helps walk-in and phone customers identify HVAC/R parts and equipment, provides product information, and processes orders and returns. The role supports repeat business through responsive service and coordination with contractors, technicians, and internal teams.

What you'll do

• Greet and assist walk-in and call-in customers
• provide product and technical information
• generate repeat sales and upsell or cross-sell products
• process orders, quotes, returns, and special requests
• communicate availability, pricing, promotions, and delivery status
• coordinate with contractors, technicians, and colleagues.

What we're looking for

Skills & competencies

counter sales associate

santa fe nm

johnstone supply

full-time

hvac/r

customer service

counter sales

product information

order processing

contractor support

$20–$22 per hour

commissions

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental and vision coverage, 401(k), generous paid time off, and performance-based incentives.

Why this role

HVAC, plumbing, or building-products experience is preferred, but the employer will train the right person.

About the employer

Johnstone Supply is hiring for this role. Industry: Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers. Sector: 42.