Foodservice Customer & Sales Support Coordinator

Job overview

Foodservice Customer & Sales Support Coordinator is an onsite, full-time role in Boston, MA, supporting North Coast Seafoods’ Food Service division. Compensation is not specified. The position serves as the daytime administrative and customer service resource for the department. The coordinator processes orders, communicates inventory and shipping information, and connects customers with sales, production, shipping, trucking, logistics, and purchasing teams. The role helps ensure accurate order processing and timely delivery while resolving discrepancies and maintaining records.

What you'll do

• Answer customer and internal calls
• receive, review, enter, and confirm orders
• respond to service questions and order-status requests
• coordinate with sales, production, shipping, trucking, logistics, and purchasing
• communicate inventory availability
• prepare shipping documents and reports
• maintain customer, pricing, inventory, and order records
• resolve order discrepancies.

What we're looking for

Skills & competencies

foodservice customer & sales support coordinator

north coast seafoods

boston ma

customer service

order processing

foodservice

inventory communication

shipping administration

logistics coordination

erp systems

microsoft excel

seafood

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive health care coverage, vacation, and 401(k) for full-time benefit-eligible employees
• access to seafood at cost.

Why this role

The posting requires 2+ years of order entry, shipping, or logistics experience; seafood or meat processing experience is a plus.

About the employer

North Coast Seafoods is hiring for this role. Industry: Seafood Product Preparation and Packaging. Sector: 31.