Service Call Center Representative

Job overview

The Service Call Center Representative is an onsite role in Tallahassee, FL. Compensation is not specified. Peter Boulware Toyota’s service team works to create a positive customer experience and coordinate communication with customers and service staff. The representative handles customer calls and messages, schedules service appointments, and follows up on vehicle maintenance needs. Accurate customer records and clear coordination help customers receive timely service and support the service department.

What you'll do

• Handle inbound and outbound calls
• schedule and confirm service appointments
• follow up on maintenance, recalls, missed appointments, and recommended services
• respond to questions by phone, text, and email
• maintain customer information and appointment notes
• communicate with service advisors and management
• work toward daily and monthly performance goals.

What we're looking for

Skills & competencies

service call center representative

tallahassee fl

peter boulware toyota

customer service

inbound calls

outbound calls

appointment scheduling

service department

customer follow-up

full-time

compensation not specified

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• growth opportunities
• supportive team environment.

About the employer

Peter Boulware Toyota is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.