Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Pleasanton, CA, with an annual salary of $55,000–$75,000. The position supports AJ Abdelkhalek’s independent State Farm agent business, which markets insurance and financial services products. The representative builds customer relationships, responds to inquiries, and maintains accurate interaction records. By coordinating with agent team members and anticipating community needs, the role helps deliver customer experiences that support the insurance business.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

pleasanton ca

aj abdelkhalek

$55k-$75k

customer inquiries

customer relationships

insurance services

recordkeeping

communication skills

paid time off

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement, paid time off, parental leave, training and development, performance-based bonus, company parties, competitive salary, and flexible schedule.

Why this role

Previous customer service experience is preferred; the posting also lists opportunity for advancement, flexible scheduling, and performance-based bonus.

About the employer

AJ Abdelkhalek - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.