Customer Experience Agent

Job overview

The Customer Experience Agent role is onsite in Tulsa, OK, and pays $18.50 per hour, with an additional $2 per hour for shifts after 6 PM and on weekends. EchoStar provides connectivity services and brands including DISH TV, Boost Mobile, Hughes, and Sling TV. The posting describes an exclusive hiring event in Tulsa on October 14, 2026. The agent handles customer service and technical support calls, answers billing, programming, and troubleshooting questions, and promotes products and services. The role helps customers resolve issues and get value from their DISH TV experience.

What you'll do

• Take customer service or technical support phone calls throughout the shift
• provide solutions for customer needs and technical issues
• promote additional products and services
• respond to billing, programming, and troubleshooting questions.

What we're looking for

Skills & competencies

customer experience agent

tulsa ok

echostar

dish tv

customer service

technical support

billing support

troubleshooting

product promotion

$18.50/hr

paid training

hiring event october 14

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training and time off
• medical, dental, vision, and life insurance
• HSA
• 401(k) with company match
• employee stock purchasing program
• tuition reimbursement
• complimentary DISH TV and discounted Boost Mobile plans
• career growth opportunities.

Why this role

Full-time paid training; the posting describes a hiring event with office tours, interviews with hiring managers, and potential same-day offers.

About the employer

EchoStar is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.