Junior IT Support Technician

Job overview

The Junior IT Support Technician role is fully in-office in Harrisburg, PA, with compensation of $47,000–$50,000 per year. WebFX is a digital marketing agency whose stated mission is to provide digital marketing solutions that help clients grow their businesses. The technician supports WebFX team members by resolving workplace technology issues, setting up accounts and workstations, and documenting processes. This entry-level role helps maintain reliable internal technology and provides a foundation for further IT career development.

What you'll do

• Respond to internal support tickets
• troubleshoot computer systems, software, hardware, LAN, and Wi-Fi
• explain solutions to team members
• run diagnostic programs
• install and configure Windows and Mac workstations
• create company accounts
• research technology solutions
• document processes.

What we're looking for

Skills & competencies

junior it support

help desk

technical support

windows

mac os

lan

wi-fi

workstation setup

harrisburg pa

webfx

$47k–$50k/year

entry-level

on-the-job training

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• On-the-job training and career development
• health, vision, dental, and supplemental insurance
• HSA/FSA options
• 401(k) matching
• paid time off
• equipment
• wellness program
• office perks
• profit sharing.

Why this role

Entry-level role with training provided; a bachelor’s degree is sought, and upcoming graduates are encouraged to apply. The posting states a GPA of 3.4 or above.

About the employer

WebFX is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.