Universal Member Service Representative II

Job overview

The Universal Member Service Representative II works onsite in Carmel, IN. Compensation is not specified. The role supports members of Indiana Members Credit Union with banking transactions, financial-product guidance, and consumer lending needs. The representative handles transactions and account services while maintaining accurate records and following security, audit, and regulatory requirements. Assistance with loan applications and responsive member service supports the credit union’s member relationships and branch operations.

What you'll do

• Handle member and non-member transactions
• respond to inquiries and answer phones
• balance cash drawers and machines
• reconcile accepted negotiable items
• open and close accounts and complete required records
• order and count cash
• follow audit and security procedures
• process deposits, payments, cards, and check orders
• assist with loan applications
• and support the Branch Manager and team.

What we're looking for

Skills & competencies

universal member service representative ii

indiana members credit union

carmel in

full-time

member service

banking transactions

account opening

cash balancing

consumer lending

loan applications

nmls registration

credit union experience

Work arrangement

• Weekend coverage required

Why this role

The posting requires 12–18 months of credit union or other financial institution experience with internal sales experience, a high school diploma or equivalent, and NMLS registration within 60 days of hire.

About the employer

Indiana Members Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.