Information Technology Technician, Level II

Job overview

The Information Technology Technician, Level II role is based in person in Warwick, RI. The stated salary is $55,000–$70,000 per year. The technician provides IT services to clients, primarily in Rhode Island, with potential travel in the Tri-State area. The role resolves client technology issues across hardware, software, networking, cloud, and point-of-use systems. It contributes to reliable client operations through remote and onsite support, vendor coordination, and clear documentation and follow-up.

What you'll do

• Provide expert IT services remotely and onsite
• support clients primarily in Rhode Island
• work with software and hardware vendors
• troubleshoot Windows Server and desktop systems, Exchange and Microsoft 365, VoIP, antivirus, virtualization, cloud hosting, networking, printers, scanners, backups, and recovery.

What we're looking for

Skills & competencies

information technology technician

level ii

warwick ri

automated business solutions

it support

windows server

microsoft 365

networking

cloud hosting

hardware troubleshooting

monday–friday

$55k–$70k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, health insurance, paid time off, holidays, company-paid training and certification opportunities, and bonus incentives.

Why this role

The posting lists health insurance, paid time off, holidays, 401(k) with matching, company-paid training and certification opportunities, and bonus incentives. Schedule is an eight-hour shift, Monday to Friday.

About the employer

Automated Business Solutions is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.