Retail Computer Technician

Job overview

Compensation is $18 per hour. The Retail Computer Technician role is onsite in Rockville, MD. in the listing. Micro Center is a computer and electronics retailer focused on customer service and long-term customer relationships. The technician divides time between customer consultations at the service counter and diagnosing and repairing devices in the shop. The role helps customers understand service options, keeps them informed about repairs, and supports the store’s technical service operation.

What you'll do

• Consult with customers and troubleshoot computers, related equipment, and other store products
• recommend service options such as data backups, antivirus, warranties, and support subscriptions
• diagnose and document hardware and software problems
• assemble custom computers
• use technical manuals and support resources
• maintain certifications
• communicate repair status
• handle transactions and maintain department cleanliness and inventory accuracy.

What we're looking for

Skills & competencies

retail computer technician

rockville md

micro center

computer repair

hardware troubleshooting

software troubleshooting

customer consultations

custom computer builds

comptia a+

apple certifications

full-time

$18/hr starting base pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage for regular full-time associates, employee discounts, tuition reimbursement and education discounts, paid time off, 401(k) with company match, vendor and company training, and career advancement opportunities.

Why this role

Starting base pay is $18 per hour, with productivity incentives that may increase hourly rates to $21–$35 and an opportunity to earn uncapped commissions. High school diploma or equivalent and one year of related experience are strongly preferred; CompTIA A+ or Apple certifications, or ability to obtain certification within 90 days, are listed.

About the employer

Micro Center Sales Corporation is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.