Staff Production Engineer

Job overview

The Staff Production Engineer role is hybrid, with three days per week in San Jose, CA, or remote. The annual base salary range is $152,000–$190,000. The role supports Zscaler’s Cloud Infrastructure & Operations department and its global platform, which processes more than 200 billion transactions daily. The engineer improves reliability, scalability, and availability across production services through infrastructure engineering, automation, and observability. The role helps reduce incident mitigation time and strengthen operational maturity across distributed, multi-cloud systems.

What you'll do

• Implement highly available infrastructure across AWS, GCP, and bare-metal environments
• write Python or Go code to eliminate manual toil and build self-healing systems
• maintain observability using Prometheus, Grafana, and OpenTelemetry
• define SLIs, SLOs, and error budgets
• act as a lead Incident Commander in the TDO on-call rotation
• develop response playbooks and conduct post-incident analyses
• partner with Engineering teams on operability reviews.

What we're looking for

Skills & competencies

staff production engineer

cloud infrastructure

reliability engineering

automation

aws

gcp

python

go

24/7 on-call

hybrid or remote

san jose ca

zscaler

$152,000–$190,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health plans
• vacation and sick time
• parental leave options
• retirement options
• education reimbursement
• in-office perks.

Why this role

Requires participation in a 24/7 on-call rotation and high-stakes incident management.

About the employer

Zscaler is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.