Front Office Manager

Job overview

The Front Office Manager role is onsite in Virginia Beach, VA. The posting lists compensation of $62,000 per year and describes the position as part-time. The role leads the Delta Hotel by Marriott Virginia Beach Waterfront’s Front Desk team. The manager oversees daily front office operations, staff, guest service, scheduling, financial controls, and department performance. The role coordinates team communication and procedures to support guest satisfaction, operational standards, and the hotel’s financial goals.

What you'll do

• Lead and supervise front office employees
• manage daily operations
• support guest service and performance goals
• organize department meetings and staffing
• administer front office policies and procedures
• manage scheduling, guest ledger balance, revenue goals, time edits, payroll, and financial controls
• review forecasts and reports
• participate in meetings and management-on-duty coverage as required.

What we're looking for

Skills & competencies

front office manager

virginia beach va

crescent hotels & resorts

hotel front desk

guest services

team leadership

hotel operations

lightspeed pms

part-time

flexible scheduling

marriott bonvoy

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits for eligible associates and families, 401(k) matching, flexible scheduling, discounts at Crescent-managed properties, and Marriott employee room-rate discounts.

Why this role

The posting requires at least four years of progressive hotel leadership experience in guest-facing roles and three years of Lightspeed PMS experience.

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.