Customer Support Specialist
Compensation
$45k – $55k /yr
Employment type
Full-time
Work setting
On-site
Location
Overland Park, KS
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Customer Support Specialist is an onsite role in Overland Park, KS, with compensation of $45,000–$55,000 per year. ACADENTAL manufactures and distributes education products to universities. This role supports customers by answering questions through phone, email, and chat, sharing product and policy information, assisting with orders and returns, and resolving issues. It also maintains customer records, collaborates across departments, and may involve learning accounts payable and receivable tasks.
What you'll do
- Respond to customer inquiries by phone, email, or chat
- provide product, service, and policy information
- assist with order processing, returns, exchanges, and shipping
- resolve complaints
- maintain customer records and databases
- learn or perform accounts receivable and accounts payable functions
- collaborate with team members and departments.
What we're looking for
- Skills & competencies
- customer supportcustomer servicephone supportemail supportchat supportorder processingreturns and exchangesaccounts receivableaccounts payablemicrosoft exceloverland park ksacadental$45k–$55k per year
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k), 401(k) matching, performance bonus, company parties, dental insurance, health insurance, paid time off, and vision insurance.
Why this role
The posting describes a manufacturer and distributor of education products serving universities.
About the employer
ACADENTAL INC is hiring for this role. Industry: Educational Support Services. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Educational Support Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9b5369f2-e6c4-45c9-93ae-604a8862a10d