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Guest Service Representative

Home2 Suites by Hilton · Katy, TX · Front Office

Compensation

N/A

Employment type

Full-time

Work setting

On-site

Location

Katy, TX

Schedule

Day shift

Posted

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Job overview

The Guest Service Representative is an onsite role based in Katy, TX, with compensation not specified. This position supports the front office operations at Home2 Suites by Hilton, ensuring a high standard of hospitality for all guests. This role is responsible for managing front office tasks, including guest check-in/out, reservations, and acting as the Manager on Duty when required. The representative will promote hotel services, maintain lobby cleanliness, and ensure effective communication between departments to enhance the guest experience.

What you'll do

  • Greet and register guests, manage reservations, promote hotel amenities, balance daily accounts, and assist in other departments as needed.

What we're looking for

Skills & competencies
full-time
day shift
katy tx
guest service
hospitality
front desk
hotel
customer service
hilton
home2 suites
Work arrangement
  • Weekend coverage required

Why this role

Opportunity for advancement to Assistant General Manager or Guest Service Manager roles.

About the employer

Home2 Suites by Hilton is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.

Additional details

Postal code
77450
Industry sector
72
Industry
All Other Traveler Accommodation
Occupation code
43-4081.00
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