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IT Helpdesk Analyst

The Silk Companies LLC · Warwick, RI · IT Department

Employment type

Full-time

Work setting

On-site

Location

Warwick, RI

Schedule

Day shift

Posted

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Job overview

The IT Helpdesk Analyst role is an onsite position located in Warwick, RI. Compensation is not specified for this role. This position supports the internal staff and clients of The Silk Companies LLC, a firm specializing in real estate transactions. This role exists to provide technical support and maintain the company's IT infrastructure. The analyst ensures that internal systems, devices, and networks are functioning optimally to support the company's proprietary processes and business operations.

What you'll do

  • Provide Help Desk support through troubleshooting.
  • Support enterprise PC, VoIP, and mobile devices.
  • Configure user accounts through Active Directory.
  • Provision and support infrastructure such as switches, firewalls, and printers.
  • Monitor systems and reports.

What we're looking for

Skills & competencies
full-time
day shift
warwick ri
it helpdesk
technical support
active directory
infrastructure
onsite
real estate tech
troubleshooting
Work arrangement
  • Weekend coverage required

Why this role

Opportunity to work with a fast-growing fin-tech institution.

About the employer

The Silk Companies LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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