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Customer Service Representative – State Farm Agent Team Member

Beau Crawford - State Farm Agent · Kansas City, MO · State Farm independent contractor agent team

Employment type

Full-time

Work setting

On-site

Location

Kansas City, MO

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Kansas City, MO. Compensation is not specified; the posting mentions hourly pay plus commission or bonus. The agent team markets State Farm insurance and financial service products. This role supports customers by answering insurance questions, handling policy changes, transfers, claims submissions, and billing clarifications, and explaining options through needs-based reviews. It helps maintain customer relationships and provide prompt, accurate service.

What you'll do

  • Establish and follow up on customer relationships
  • respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
  • educate customers about insurance options using a needs-based review process.

What we're looking for

Skills & competencies
customer service representative
insurance
customer support
policy changes
claims support
billing clarification
needs-based reviews
state farm agent
kansas city mo
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Hourly pay plus commission or bonus.

About the employer

Beau Crawford - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Property and Casualty Insurance Carriers
Occupation code
43-4051.00
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