Manufacturing Customer Service Representative

Job overview

The Manufacturing Customer Service Representative role is onsite in Plaistow, NH. Compensation is listed as $26–$28, but the posting does not specify a pay period. Balance Professional is seeking support for communication between manufacturing operations and clients. The representative manages customer inquiries and order information, coordinates with internal teams, and maintains accurate account records. The role helps ensure customer requests are processed efficiently and supports sales and operational collaboration.

What you'll do

• Manage customer inquiries about manufacturing orders, delivery schedules, and product specifications through multiple channels
• use D365 and other order-processing tools to track and update orders
• coordinate with internal teams to fulfill requests and resolve issues
• maintain customer interaction and account records in CRM systems
• provide product information, quotes, and order updates
• assist with customer-data analysis for trends, upselling opportunities, and process improvements
• follow company policies and industry standards.

What we're looking for

Skills & competencies

manufacturing customer service representative

balance professional

plaistow nh

onsite

full-time

order processing

customer accounts

crm systems

d365 preferred

manufacturing orders

cross-functional coordination

$26-$28 (period not stated)

Work arrangement

• Weekend coverage required

Why this role

D365 is listed as a plus. The posting seeks customer service experience in manufacturing or a related industry, CRM proficiency, order-processing tools, and Microsoft Office experience.

About the employer

Balance Professional is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.