Operations Director – Life Skills Autism Academy

Job overview

The Operations Director role is onsite in Portsmouth, VA, at a Life Skills Autism Academy center. Compensation is $70,000–$75,000 plus bonus. The role supports the academy’s center operations and client access to therapy services. The director leads daily business operations, sales, staffing, scheduling, compliance, and center growth. By coordinating Behavior Technicians, clients, families, and clinical resources, the role helps the center reach capacity and maintain an effective operating model.

What you'll do

• Lead sales, marketing, and advertising to grow the academy’s client base
• guide families through intake and maintain communication with prospective clients
• align clinicians, Behavior Technicians, and clients for timely therapy access
• maintain center appearance, supplies, maintenance, compliance, and budget
• manage staff and client schedules and operating metrics
• coordinate recruiting, interviews, training, and compliance
• track attendance and utilization and address performance concerns
• complete Behavior Technician offboarding
• review payroll and billing documentation for accuracy
• and provide administrative support as needed.

What we're looking for

Skills & competencies

operations director

life skills autism academy

portsmouth va

centria autism

center operations

autism services

behavior technician staffing

client intake

scheduling

compliance

sales and growth

$70k–$75k plus bonus

monday–friday office hours

bachelor’s degree or equivalent

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree or equivalent experience and four or more years of customer service experience. Five to eight or more years managing 20+ staff is strongly preferred; sales and healthcare experience are preferred. Office hours are Monday–Friday, 8:00 a.m.–4:30 p.m.; additional time or flexible schedules may be required.

About the employer

Centria Autism is hiring for this role. Industry: Child and Youth Services. Sector: 62.