Service Advisor — Community Ford

Job overview

The Service Advisor works in person in Bloomington, IN. Compensation is not specified; the posting describes wages as dependent on experience, training, and performance. The role supports the service department at Community Ford of Bloomington, part of a family-owned group with seven stores and eleven brands. The advisor guides customers through vehicle service needs, coordinates with technicians, and communicates repair status and estimates. The role helps the service department manage workflow while providing customers with clear, professional support.

What you'll do

• Greet customers and assist with service needs
• inspect vehicles to determine necessary repairs and maintenance
• provide repair cost and time estimates
• coordinate with technicians
• communicate vehicle status
• maintain service and customer records
• address concerns
• assist with team and supervisory duties, appointment scheduling, and service department workflow.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

repair estimates

service scheduling

bloomington in

community ford

community cars

day shift

saturday service hours

paid training

benefits package

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental, health and vision insurance, employee discount, flexible schedule, health savings account, life insurance, paid time off, and paid factory and mandatory training.

Why this role

Automotive repair knowledge and service or sales experience are not required, though experience is a plus. The employer provides factory and mandatory training. Benefits include 401(k), dental, health and vision insurance, employee discount, flexible schedule, health savings account, life insurance, and paid time off.

About the employer

Community Cars is hiring for this role. Industry: General Automotive Repair. Sector: 81.