Director of Operations

Job overview

The Director of Operations is an onsite role based in Ontario, CA, with a salary range of $300,000 to $375,000 per year. This position supports the leadership team at Uline, a leading distributor of shipping, industrial, and packaging materials. The role exists to provide executive-level leadership across warehouse, customer service, and sales operations. The Director of Operations is responsible for shaping strategy, optimizing performance, and ensuring legendary customer service across a 2-million-square-foot facility.

What you'll do

• Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
• Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
• Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
• Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.
• Lead operational audits, performance reviews and continuous improvement efforts across functions.
• Partner with corporate leaders to align strategy with overall business objectives.

What we're looking for

Skills & competencies

full-time

day shift

onsite

city of industry ca

uline

director

$300k-$375k/yr

warehouse

leadership

operations

b2b

e-commerce

Work arrangement

• Weekend coverage required

Benefits & perks

• Complete health insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and Tuition Assistance Program.

Why this role

15+ years of experience leading large employee teams (500+) across multiple functional disciplines.

About the employer

Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.