Customer Service Department Manager
Compensation
$85k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Irving, TX
Schedule
Day shift
Posted
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Job overview
The Customer Service Department Manager is an onsite, full-time role located in Irving, TX, with a pay range of $85,000–$100,000 per year. This position supports the Uline customer service department. This role is responsible for managing daily activities, training team leads, and ensuring the delivery of exceptional customer service. The manager evaluates procedures and identifies improvements to increase efficiency.
What you'll do
- Train team leads, manage daily department activities, evaluate procedures, review performance reports, and resolve escalated customer issues.
What we're looking for
- Skills & competencies
- full-timeday shiftirving txulinemanagercustomer serviceleadershiponsitebonus programs$85k-$100k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid time off, tuition assistance, fitness center.
Why this role
Competitive salary, bonus programs, and modern air-conditioned facilities.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3011.00
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Listing ID: 9adc1ffd-8b08-45a1-83b7-b671b91c58e1