Epic Credentialed Trainer and Super User Lead — Hybrid
Employment type
Full-time
Work setting
On-site
Location
San Francisco, CA
Schedule
Day shift
Posted
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Job overview
The Epic Credentialed Trainer and Super User Lead role is hybrid in the San Francisco Bay Area, with at least six onsite days per month for local candidates; candidates outside the Bay Area are remote-only with no travel. Compensation is not specified. The role supports clinical operations and health information technology teams by expanding the Super User program and developing clinical-focused learning resources.
What you'll do
- Deliver Epic classroom and virtual training
- maintain the training environment
- assess Super User readiness
- manage the Super User roster and communications
- provide in-person go-live and upgrade support
- triage and escalate complex system issues
- develop training materials and learning opportunities
- coordinate training initiatives
- and collaborate with clinical operations, Epic analysts, managers, and frontline staff.
What we're looking for
- Skills & competencies
- epiccredentialed trainersuper user leadhybridsan francisco bay areaepic traininggo-live supportclinical operationshealth ittraining materialsepic analyst collaboration
- Work arrangement
- Weekend coverage required
Why this role
Requires Epic credentialed/principal trainer or analyst experience, Epic Super User experience, and successful completion of Epic credentialing within the designated timeframe. The role may require early mornings, evenings, nights, weekends, and travel for onsite training depending on organizational needs.
About the employer
InterSources Inc. is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 25-9031.00
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Listing ID: 9acd14a3-04ea-4d5f-87f4-fea8f68b7ad1