Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Aberdeen, MD; the salary range is $90,000–$120,000 per year. Preston Automotive Group provides vehicle sales and service across Delmarva and operates multiple brands and locations. The manager oversees daily service-department operations, leading staff and coordinating workflow to deliver efficient repairs and strong customer service. The role also monitors performance, costs, and quality to support department profitability and consistent service.

What you'll do

• Manage and lead automotive technicians and service advisors
• optimize service-department workflow
• address customer inquiries and concerns
• enforce safety protocols and industry standards
• track performance metrics
• collaborate with other departments
• maintain service, repair, and inventory records
• train and develop staff
• monitor industry and technology developments
• manage budgeting, cost control, and financial performance
• ensure adherence to company policies.

What we're looking for

Skills & competencies

automotive service manager

aberdeen md

preston automotive group

service department

automotive technicians

service advisors

workflow management

customer satisfaction

budgeting

team leadership

$90,000–$120,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off, including a paid birthday
• employee discounts
• training and career advancement opportunities.

Why this role

Five or more years of automotive service management experience is preferred. ASE certification or equivalent is a plus; a high school diploma or equivalent and a valid driver’s license with an acceptable driving record are required.

About the employer

Preston Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.