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Account Manager

Arvato Bertelsmann · Denton, TX · Customer Service and program operations

Employment type

Full-time

Work setting

On-site

Location

Denton, TX

Schedule

Day shift

Posted

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Job overview

The Account Manager role is full-time and onsite in Denton, TX. Compensation is not specified. The role supports Arvato's logistics and supply-chain services for a high-tech client, aligning client expectations with operational delivery.

What you'll do

  • Manage the client relationship and service-level agreements
  • lead and coach the Customer Service team
  • oversee program execution, scope changes, financial objectives, invoicing, forecasting, and budgeting
  • coordinate internal departments for implementation and operations
  • lead process development and continuous improvement
  • prepare and participate in business reviews.

What we're looking for

Skills & competencies
account manager
client relationship management
supply chain
third-party logistics
customer service team
service-level agreements
program management
financial forecasting
denton tx
arvato bertelsmann
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, life, and disability coverage
  • 401(k) match up to 6%
  • paid time off and holidays
  • flexible spending accounts
  • voluntary benefits
  • employee assistance program
  • development opportunities and commuter benefits.

Why this role

Requires a bachelor's degree in supply chain management or business, or comparable experience, and at least three years of account, program, or customer service management experience. Team management experience is required.

About the employer

Arvato Bertelsmann is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.

Additional details

Industry sector
56
Industry
Convention and Trade Show Organizers
Occupation code
43-1011.00
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