Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Locust Valley, NY. Pay is $35,000–$50,000 per year. The position supports Marisa Schaefer’s State Farm insurance agency and its community members. The representative handles customer inquiries, policy information and updates, and claims follow-up while maintaining accurate interaction records. The role contributes to customer experience and agency growth by coordinating with team members and anticipating customer needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy support

claims follow-up

customer records

full-time

locust valley ny

state farm agent

$35k–$50k per year

license reimbursement

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, life and health insurance, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists license reimbursement, training and development, and advancement opportunities.

About the employer

Marisa Schaefer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.