Automotive Service Advisor
Employment type
Full-time
Work setting
On-site
Location
Jackson, TN
Schedule
Day shift
Posted
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Job overview
The Automotive Service Advisor works onsite in Jackson, TN. Compensation is not specified; the posting describes pay as competitive and based on experience. Victory Honda of Jackson is part of Victory Automotive Group, which describes its focus as providing a professional customer experience and improving dealership services. The advisor serves as the communication link between customers and technicians, arranging service, explaining recommendations, managing expectations, and following repairs through completion. The role supports timely, accurate service delivery and customer satisfaction.
What you'll do
- Schedule customer service appointments
- follow repair status and communicate delays
- obtain authorization for revised estimates
- recommend repairs and manage customer expectations
- confirm completed repairs have passed quality control or road tests
- maintain knowledge of vehicle operation, warranties, campaigns, and service information
- complete required documentation
- follow safety procedures
- attend required meetings and training.
What we're looking for
- Skills & competencies
- automotive service advisorcustomer servicerepair schedulingservice departmentjackson tnvictory honda of jacksoncompetitive pay based on experiencemedical benefitspaid vacationholidays401(k) matchadvancement opportunity
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical benefits
- paid vacation and holidays
- 401(k) with company match
- direct deposit
- opportunity for advancement.
Why this role
Primary customer contact and liaison between customers and service technicians.
About the employer
Victory Honda of Jackson is hiring for this role. Industry: General Automotive Repair. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- General Automotive Repair
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 9a8e0d1a-cb84-4a3b-bab9-8235b6b0857b