Patient Access Representative

Job overview

The Patient Access Representative role is onsite in Detroit, MI. Compensation is $20.50 per hour. Central City Health provides integrated healthcare, housing, and substance-use services to underserved and at-risk communities in metro Detroit. The representative supports access to care by handling front-office and clerical operations, scheduling appointments, processing documents, and providing customer service. Accurate records, insurance verification, and welcoming interactions help clients navigate the organization's services.

What you'll do

• Greet members, clients, and visitors
• schedule appointments according to protocol
• verify insurance coverage and provider designation
• confirm client identity
• ensure required forms are completed
• collect copayments or fees
• assist with fee-assistance applications
• create a visit record for each encounter.

What we're looking for

Skills & competencies

patient access representative

detroit mi

central city health

healthcare administration

appointment scheduling

insurance verification

ehr systems

data entry

client services

$20.50/hr

integrated care

underserved communities

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision insurance
• employee assistance program
• flexible spending account
• health savings account
• life insurance
• paid time off
• retirement plan
• tuition reimbursement.

Why this role

Requires a high school diploma or GED, two years of recent clerical office experience, and proficiency with Microsoft Office, databases, and EHR systems. The posting encourages people with a criminal record to apply.

About the employer

Central City Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.